NORICA - North Africa Company for Food Industries

Privacy Policy

At North Africa Company for Food Industries (NORICA), we respect your privacy and are committed to protecting the personal and corporate data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a bulk export inquiry, or make a purchase.

1. Information We Collect

We may collect the following types of information when you interact with our platform:

Personal & Corporate Identification: Name, job title, company name, email address, postal/shipping addresses, and phone or WhatsApp numbers.
Commercial Data: Product interests, packaging requirements, port of destination details, and associated documents submitted via our Quote Request system for B2B export inquiries.
Transaction Data: Payment details, order history, and billing information (primarily for direct retail checkout).
Technical Data: IP addresses, browser types, time zone settings, and website navigation behaviors collected via cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

To process your retail orders and facilitate international export shipments.
To respond accurately to your bulk quote requests, inquiries, and customer service requests.
To generate and provide proper customs documentation and Phytosanitary certificates required for international agricultural trade.
To improve our website's functionality, product catalog usability, and overall customer experience.
To communicate important updates, seasonal harvest notifications, or promotional offers (you may opt out of marketing communications at any time).

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal or corporate data to outside parties. However, we may share your information with trusted third parties to facilitate our business operations, including:

Logistics Partners: Freight forwarders, ocean/air cargo carriers, and local couriers required to deliver your goods globally or locally.
Service Providers: Secure payment gateways, website hosting platforms, and analytics providers holding strict confidentiality agreements.
Legal Compliance: Government authorities or regulatory bodies when required by law, such as for international trade compliance or fraud prevention.

4. Data Security

NORICA implements rigorous security measures to maintain the safety of your information. We utilize Secure Socket Layer (SSL) technology to encrypt sensitive data transmitted online, and we restrict internal access to commercial databases to authorized personnel only.

5. Cookies and Tracking Technologies

Our eCommerce catalog utilizes "cookies" to enhance your browsing experience, remember your language preferences, and retain items in your quote request cart. You can choose to have your browser warn you each time a cookie is being sent or disable cookies entirely, though this may limit certain functionalities of the site.

6. Your Rights and Contact Information

You have the right to request access to, correction of, or deletion of your personal or corporate data held by us. If you wish to update your information or if you have any questions regarding this Privacy Policy, please reach out to our team:

Email: info@noricafood.com
Head Office: Building 26th, 90th St., Nargis 1, 5th Settlement, Cairo, Egypt.

*This Privacy Policy is subject to change. Any updates will be posted on this page with an updated revision date.